What should I put underneath the storage container?

Storage containers are self-supporting and do not need any special foundations, however for the doors to operate properly they should be placed on level ground. Our drivers can help with the positioning, however, it is the customer’s responsibility to ensure the ground is adequately prepared and that you have the materials to make the storage container sit. Examples of suitable materials are railway sleepers underneath the storage container, or a concrete paving block under each corner. Once level you can load up to 30 tons in a container without a problem.

What maintenance do I need to carry out?

Steel storage containers are very robust and require little or no maintenance. They are manufactured to a full marine specification and designed to endure harsh conditions at sea. They are constructed using full marine grade paint, rot proof marine ply floors and galvanized or stainless steel fitting. When used in a domestic environment they provide years of maintenance free life. To ensure the doors are kept in good working order they should be placed on level ground, and we recommend that you grease the door hinges and locking rods at regular intervals.

Do I need planning permission for a storage container?

Storage containers are non-permanent so in most cases not. However if the storage container is going to be in a residential area, near a road junction, or likely to cause complaints from neighbor’s, we recommend you check with you’re local city planning authorities.

If we purchase storage containers, will you buy them back at a later date?

Yes, we frequently buy back containers from clients. The price will be subject to the condition and age of the container and any transport costs associated with collection. Also the current market value and our current need based on our stock.

What cannot go in my container?

While our containers are great for holding household goods, there are some things we cannot allow you to pack in your container. Hazardous materials are not allowed. They include any hazardous, noxious, odorous, waste, toxic, explosive, illegal, stolen, poisonous, flammable, acidic, contaminated, unsanitary or dangerous material in the container. This includes, but is not limited to gasoline, oil, propane, paint, varnish, paint thinner, insect and rodent poisons, liquid bleach, toxic cleaning products, aerosol cans, fire arms or ammunition or waste. In addition, do not store perishable foods, food in glass jars, live plants, pets or matches. We do not recommend loading candles, tapes of photos if you are storing over the summer. We do not recommend storing flat-screen TV’s in our containers. If you have any reservations about particular items, it is best to contact the manufacturer.

What if my container needs repair?

We will maintain the unit throughout the term of the rental period. If you need maintenance, simply give us a call and we will come out promptly. Regular maintenance repairs are free of charge.

How do I rent a storage unit?

First, give us a call at 519-933-0766 or submit your request for a quote online. If you request you’re quote online, you will receive a follow up call or email from our team, usually within 1 business day. To begin the rental process, you will need a valid Visa or MasterCard and you will need to fill out a rental agreement. Once this is done, we can usually deliver your storage container within 24 hours.

What is your rental cancellation policy?

If your plans change and you no longer need to rent a moving or storage container, it is free to cancel your order. Just contact us as soon as possible to make this change.

How do I buy a shipping container?

We sell new and used shipping containers. You can pay by Visa or MasterCard or by pre-paid cheque. Our availability of shipping containers for sale varies based on location, contact us to find out what we have available for sale. You can call and order by phone and make arrangements for delivery.

What if I don’t know what size container I need?

Our knowledgeable team knows what questions to ask to help determine your best container solution for you specific need and requirements. The more information you can provide, the better we can help serve you!

What size-moving container will I need?

There are a lot of variables, but in most cases you can move the contents (excluding appliances) of a 2 to 3 bedroom home in one 20’ container. Homes with more than 3 bedrooms will usually require an additional 10’ or 20’ container.

How soon can my storage unit be delivered?

Delivery time depends on a variety of factors, which include our availability of storage containers and delivery vehicles, the distance from our location to the delivery location, the number of storage containers you need, and the kind of accessories you may require. For most customers, we can arrange to have your container delivered within 24 business hours of your order being finalized.

Do I have to be present for the delivery of my storage unit?

We would prefer that you or a designated contact person be present the first time we deliver your container. However, if this is not possible, talk to our team about other arrangements. We would require a detailed explanation of placement or markers to make sure the Box is placed in the desired location.

What other kinds of modifications can I get on my storage container?

London Container can implement virtually any modification on any of our container sizes. Sky’s the limit. Possibilities are endless. – Just ask!

Do you deliver containers to apartment buildings?

No driveway? No problem. We’ll work with your apartment complex’s building manager to designate a drop-off and pick-up area. If need be, we can drop your mobile storage container off in the morning and pick it up in the afternoon.

What does a container weigh?

A standard 20’ container weighs just over 2 tons (approximately 5,000 lbs.), and 40’ containers weigh between 3.5 and 4.2 tons (approximately 8,500 lbs.)

What's the difference between CWO & WWT?

Shipping container grades that are used by shipping lines. CWO means “cargo-worthy”.
WWT means “wind/water tight” with working doors that seal. A CWO box is also “wind and water tight” but a WWT box can no longer be certified for shipment. WWT boxes are more likely to have cosmetic issues, and usually the reason a container can no longer pass a CSC inspection is that there are too many dents (or the dents are too large).

The main difference between a CWO and WWT box is that a CWO container can still be certified for shipment and a WWT box is likely to have more cosmetic issues than a CWO container.

New “One trip” containers are “cargo-worthy” containers that were manufactured within the last 1-2 calendar years and generally have little to no cosmetic issues (maybe a few dings/dents and scraped paint from being stacked, but that’s it). These are perfect if appearance is of the upmost importance.

Used Containers?

There are two basic types of used containers, ones owned by the steamship lines and ones owned by leasing companies. Containers owned by the shipping lines are usually kept in service for 8-14 years and have more denting and rust on them as they are in service longer than leased containers which are typically 4 to 8 years old. Either way it is sometimes better for them to sell them off rather than pay a daily storage rate at the depot waiting for a commodity to go somewhere else, which may take a long time.

Portable packing

Are my contents going to shift in the loading process?

The container is tilted on a slight angle during the pick-up and delivery, but the entire process moves very slowly, and the force in minor compared to what you would experience during transport. Turning, breaking and going up and down hills will impact the contents far more than the delivery and pick-up of the container.

It’s very important to pack your contents carefully, load them into your moving container properly, and ensure everything inside the box is secured with tie downs. You’ll find D-rings every 4 feet along the inside of a 20’ box to hold tie down straps. These will allow you to secure items to the walls and also cross brace sections of your load.

How should we pack a moving container?

Before you start packing and boxing up all of your belongings, give some thought to how the items will need to be loaded into the moving container. Arrange them in a way that they do not shift with the breaking and turning that is an inevitable part of the transport.

There are a few fundamentals to consider when you’re planning how to load your moving container.

  1. Keep the load level horizontal. If you’re not stacking items all the way to the ceiling of the Box, you’ll want to maintain a consistent gap between your content and the ceiling throughout the container.
  2. Stack heavier items on the bottom. This sounds logical but it’s an easy thing to forget if you don’t have a loading plan. Sort or organize your packing boxes according to weight and size as best you can before loading them into the container.
  3. Fill all spaces with smaller items. This is the chance to fit in those odd-shaped items that might not fit with other items in a box. Fewer gaps equals less shifting.


How deliveries work?

The majority of deliveries require the use of a Tilt & Load truck. The process of placing the container is relatively simple and takes roughly 10-20 minutes. Safety and caring for our customer’s property are our top priority with each delivery/pick-up we make. The main things to keep in mind when planning for a container delivery are. Location, Space, and Conditions and door direction at the drop spot. Ensuring proper facing doors for ease of loading and unloading.

How much space is needed?

We need at least 60 feet of space in a direct line to place a 20’ container and 100 plus feet for a 40’ container. This includes the length of the container, the length of the deck that extends backwards and the length of the truck. The corner posts of the container are then lowered onto wooden blocks to protect your driveways surface and to keep your box level.

Location preparation & conditions

Making sure your site is ready to receive your container. It should have a clear delivery path, free of vehicles or objects and any obstructions, such as tree branches, power lines and gates. That would otherwise limit the delivery site as not safe!

Level ground is recommended, any uneven surface could cause the doors to sit out of square making it difficult to open. Using something as simple as wood blocks will help with leveling. Weather conditions are less of a concern as there will be adequate air flow under the container to allow the ground to dry.

Make sure you have enough space for the driver to safely deliver. If we’re unable to maneuver (turning radius) into your site, risk sinking into soft ground, or obstructed by things like trees, power lines and vehicles and is not accessible the driver may refuse delivery and the customer will be charged the dry run.

We have a small team of trusted haulers. Some sites could require alternative delivery methods with specialized equipment, such as a crane truck. If you have any questions or are unsure about your delivery location, we’re here to help! Simply gives us a call.